Video Trouble shooting

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General · 1 reply · 55 views · 2 followers

Karolyn Schmaus

6 months ago

Hi, Senora.
The videos in Spanish Geniuses level two for the midterm and afterwards will not load on all of our devices. Any ideas for trouble shooting or what might be wrong.
Thanks Karolyn.

1 Like

Señora Gose Mod

6 months ago

Oh no! That's quite odd. I'll check it out!

Señora Gose Mod

6 months ago

Well, caramba, I can't recreate the problem. Everything is working on both the server and on the student end for me. :-/

Are you logged in? I'm on the Chrome browser - but it works on Edge, Safari, Google, and Chrome for me. Do you have a video filter? Maybe logout and log back in or close the browser down completely, and re-open. Everything is working on this end. I'll ask the Vimeo guys to see what it might be. Please let me know when you get it sorted out. :-( Sorry I'm not more help.

Karolyn Schmaus

6 months ago

I restarted the entire computer and that seemed to fix the problem. The last thing I thought to try of course. Thank you for your help.

1 Like

Señora Gose Mod

6 months ago

Oh gosh! Well, I'm glad it worked! I always think a restart is good.... Make me want to go take una siesta! ;-)

¡Gracias por decirme!

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Video Trouble shooting